Tevatel | AI Powered Customer Communication Platform

About Tevatel

Tevatel is an AI powered customer communication platform based in Villivakkam, Chennai, India. The company was founded by Shreya Singh and specializes in helping healthcare businesses manage and automate customer interactions across voice and digital channels. Tevatel operates as a single platform designed for end to end customer communication, bringing together multiple communication channels under one solution. The platform leverages conversational AI specifically tailored to the healthcare industry and its unique communication needs.

AI Solutions for Healthcare Communication

Tevatel provides smarter communication through AI powered solutions designed for healthcare businesses. The platform uses conversational AI to handle patient queries, appointment requests, and routine support more efficiently than traditional methods. An AI chatbot powered by Tevatel can provide instant answers to patients and assist them 24 hours a day, 7 days a week. By automating these routine interactions, Tevatel helps reduce the workload on healthcare support teams, allowing staff to focus on more complex patient needs.

Patient Communication and Support

Tevatel helps healthcare providers improve patient communication by automating interactions across multiple channels. The platform handles appointment requests, allowing patients to book and manage appointments without manual intervention from staff. Patient queries are managed through the AI chatbot, which provides instant answers to common questions. Organizations using Tevatel can offer continuous support to patients at any time, improving the overall patient experience while reducing operational strain on their teams.

Multi Channel Communication Platform

Tevatel integrates voice and digital channels into a single platform, enabling healthcare businesses to communicate with patients wherever they prefer. The unified approach allows healthcare providers to manage all customer interactions from one central location. By consolidating communication channels, Tevatel reduces complexity and ensures consistent patient experiences across all touchpoints. This multi channel capability makes it easier for healthcare organizations to maintain patient engagement and support.

Operational Efficiency for Healthcare

Tevatel's automation capabilities help healthcare organizations operate more efficiently by reducing manual work. The platform handles routine support tasks that would normally require staff time and resources. By automating appointment requests and patient queries, healthcare providers can allocate their teams to higher value work. Tevatel's 24/7 automated support means patient needs are addressed instantly, even outside of business hours, improving both patient satisfaction and organizational efficiency.

Questions

What is Tevatel and what does it do?

Tevatel is an AI powered customer communication platform that helps healthcare businesses manage and automate customer interactions across voice and digital channels. Founded by Shreya Singh and based in Villivakkam, Chennai, India, Tevatel uses conversational AI to handle patient queries, appointment requests, and routine support more efficiently. The platform serves as a single solution for end to end customer communication specifically designed for healthcare providers.

How does Tevatel's AI chatbot help in healthcare?

Tevatel's AI chatbot in healthcare provides instant answers to patient questions and can assist patients 24 hours a day, 7 days a week. The chatbot helps healthcare organizations handle patient queries and appointment requests without requiring manual staff intervention. By automating these routine interactions, Tevatel reduces the workload on support teams, allowing them to focus on more complex patient needs while maintaining continuous patient support.

What channels does Tevatel support?

Tevatel supports communication across both voice and digital channels, creating a unified platform for customer interactions. This multi channel approach allows healthcare businesses to reach patients through their preferred communication method while managing all interactions from a single platform. The integration of voice and digital channels simplifies communication management for healthcare providers.

Can Tevatel handle appointment requests?

Yes, Tevatel can automate appointment requests for healthcare providers. Patients can use the platform to request and manage appointments without needing to contact staff directly. This automation reduces the administrative burden on healthcare teams while providing patients with instant appointment management capabilities available 24/7.

Who founded Tevatel?

Tevatel was founded by Shreya Singh. The company is based in Villivakkam, Chennai, India and specializes in AI powered customer communication solutions designed specifically for healthcare businesses.

How does Tevatel improve patient communication for healthcare providers?

Tevatel helps healthcare providers improve patient communication by automating interactions across multiple channels and providing 24/7 support through AI powered chatbots. The platform handles routine patient queries and appointment requests instantly, reducing wait times and improving patient experience. By automating these routine tasks, healthcare organizations can focus their teams on more complex patient needs while maintaining consistent, responsive communication with all patients.

Tevatel

Tech & Digital Villivakkam, Chennai, India

Tevatel is an AI-powered customer communication platform that helps businesses manage and automate customer interactions across voice and digital channels. It supports smarter communication through AI-powered solutions designed for healthcare businesses. With conversational AI in healthcare, organizations can handle patient queries, appointment requests, and routine support more efficiently. An AI chatbot in healthcare can provide instant answers, assist patients 24/7, and reduce the workload on

Founded by Shreya Singh on Yesodi.